Refund policy

What is a Digital Download?

ALL our packs are digital and are delivered upon reception of the payment. Digital downloads are files that you can access immediately and use on your computer in the creation of projects. You can either access them via an email we sent you or your order page. Digital downloads are NOT tangible products and therefore will not be shipped.

Can I get a Refund?

Due to the nature of digital products no refunds can be offered unless you HAVE NOT downloaded any files to your computer.

Please contact us if you are having trouble downloading, opening your files, are missing content, the files are corrupt or you purchased a duplicate item and it will be our pleasure to help you.